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Olympic Park 514 259-4553

Saint-Lambert 450 500-4554

Privacy policy

STADIUM PhysiOsteo clinics are concerned about the protection of your personal data and their confidentiality. Our employees and consultants have all signed confidentiality agreements, and every effort is made to keep only the information relevant to your identification, our offer of care or for statistical analysis purposes.

Personal data collected:

Data will be collected to identify you (first name, last name, address, telephone, email address, date of birth, etc.), to facilitate the recognition of your file and to communicate with you. Many clients have the same name, and we must be able to identify you properly. Some data will also be necessary to know your lifestyle that have an impact on your recovery.

Other data will also be collected to help professionals better treat your condition. This data is kept for a period of 5 years after the date of our last visit, it is then destroyed as well as the information contained in your file (evaluation notes and treatment follow-ups, etc.).

Finally, some data will be collected automatically during your visit to our website, you will have the opportunity to select the cookie settings. Cookies make it possible to improve and personalize the functionalities of our WEB site and some cookies are essential for the functioning of the site.

  • Strictly necessary cookies
  • Functionality cookies
  • Performance cookies (Google analytics, performance of our website)
  • Targeted advertising cookies (promotion of services, job offers, etc.)

Some data will be used to create personalized advertising audiences in which you will not be personally identified, you will then have the option to refuse or subscribe to this service or unsubscribe from this communication service when registering at the clinic.

We have 3 communication services:

  1. Service communications may include, but are not limited to, reminders, confirmations, cancellations, appointment changes, end of processing notices, changes in hours of operation, etc. by text or email.
  2. Marketing communications may include, but are not limited to, thank you messages to patients or referrers, promotional discounts on services, hiring new professionals, new services offered, etc.
  3. Marketing communications for the newsletter, to which you can subscribe or unsubscribe. This distribution is entrusted to an external firm, which also has high standards of confidentiality and has undertaken not to disclose your email address. Our newsletter contains information about the team, services, job offers, news and scientific information. It is published 3 to 4 times a year.

All data is stored on servers with high security systems, protected against access by unauthorized persons and malicious use. Our data is stored in Canada in a Microsoft AZURE data center. STADIUM PhysiOsteo never discloses personal information to anyone outside its companies. We keep this information for as long as it is necessary for your care and the data is destroyed 5 years after the date of your last visit.

c  View Details on Collected Personal Information.

Personal information collected by STADIUM PhysiOsteo as part of your care:

Registration as a client on the clinic: Essential Information to identify and communicate with clinic clients.
Information on lifestyle, habits and medical history necessary for your care.
Registration on our client portal: Information needed to allow you online access to our software “Clinic Master” giving you access to your exercise programs and allowing you to take appointments online.
Registration as a user on Physiotec: Access to your exercise programs.

Personal information collected by Stadium PhysiOsteo using cookies on our website WEB: (Analysis and advertising)

Collected information Utility
Visitors to our websites: :
First-party cookies.
Required to access all features of our websites.
Visitors to our websites: :
Third-party Cookies | Web analytics.
Web analytics.
Visitors to our websites: :
Third-party Cookies | Marketing.
Targeted advertising (Meta, Google, Programmatic, LinkedIn).
Request through forms on our websites: :
Email, phone, first name, last name, address.
Contacting you to respond to your request.
Targeted advertising (Meta, Google, Programmatic, LinkedIn).
Newsletter subscription: :
Email address, first name, last name, preferred language.
Newsletter sent to individuals who have subscribed to one or many newsletters.
Targeted advertising (Meta, Google, Programmatic, LinkedIn).
Contest Registration: :
Email, phone, first name, last name, address.
Targeted advertising (Meta, Google, Programmatic, LinkedIn).
Submission of a job application: :
Email, phone, first name, last name, address.
Candidate pool for vacant positions.

Data kept for varying duration by Google Analytics; Session duration, 1 minute, 90 days, 1 year, sometimes 2 years.

If you have any questions, comments, or concerns about privacy, please contact the company’s Privacy Officer:

Mrs. Anaelle Beaulieu
Operations Coordinator
STADIUM PhysiOsteo
514 259-4553